Our Services
We Provide a Customizable
Service Package
Marketplace Management
We manage your Amazon listings, orders, and customer inquiries, so you can focus on growing your business.
Boosting Sales
Our team creates and optimizes listings, reviews prices, and analyzes listing performance. We provide detailed reports that provide insight on your marketplace and make suggestions for increasing sales.
Managing Shipments
We’re experienced with preparing, organizing, and sending shipments to Amazon Fulfillment Centers (FBA) and Walmart (WFS).
Monitoring Assets
We diligently monitor FBA and other shipments, opening and managing cases for lost or damaged items.
Warehousing
We can store and ship your products for you, so you don't have to worry about logistics.
Reliable Handling
We provide you with an experienced team to handle all orders and returns with the best of care. With Sojourn, you can rest easy knowing your inventory is in safe hands, making receiving and shipping stress-free.
Daily Reports
We conduct routine warehouse and digital audits to keep your data accurate and updated. We prepare regular reports that provide you with insight into the status of housed products, along with balanced financials.
Ready and Able
Sojourn Consulting Services boasts a warehousing facility in Texas that is fully equipped to handle shipping and customer return services. At Sojourn, we ensure organized receiving, smart warehousing, safe packaging, timely delivery, and safe returns/exchanges.
Advertising
We create and manage Amazon PPC campaigns to help you reach new customers and increase sales.
Proven Strategies
Sojourn Consulting Services has a 21-year legacy in developing and managing e-commerce brands on various digital marketplaces such as Amazon, eBay, and Walmart. We continually track the metrics of keywords to know how to best adjust our strategies to produce the greatest conversion from viewing your listing to completing the purchase.
Maximize Credibility
At Sojourn Consulting Services, we assist clients with proven advertising strategies that enhance reach. With experience working with various online marketplaces, we ensure that you’ll get the most out of the resources you invest in your campaign.
Optimize Campaigns
We develop automated and manual campaigns depending on your platform’s specific needs and capabilities. Based on your budget, we can also parse out negative keywords for your Pay Per Click (PPC) campaigns.
Reimbursements
We help you get reimbursed for lost, damaged, or stolen inventory.
Maximizing Reimbursements
We specialize in identifying and reclaiming your lost profits due to Amazon’s inventory mismanagement. Our expertise covers a wide range of issues including lost, damaged, misplaced, miscounted, and stranded inventory. By leveraging our services, clients on average recover 1-2% of their top-line sales, directly boosting their bottom line.
Dedicated Support and Reporting
Our team provides comprehensive support in managing your Amazon account’s financial discrepancies. We focus on opening cases and filing disputes to secure every reimbursement you deserve. Our commitment to your financial recovery is reflected in our performance-based compensation: we earn only when you receive your due. Each successful case is documented in detailed reports, ensuring full transparency and accountability in the reimbursement process.
Reporting / Data
We provide detailed reports on your Amazon sales, performance, and trends, so you can make informed decisions about your business.
Reliable Support
We provide complete accounting and bookkeeping support, from reporting financial statements to visualizing inventory insights.
Resource Management
Take full control of your resources with organized data. We provide daily, weekly, and monthly reports that cover numerous aspects of your finances, such as sales or C.O.G.S. (cost of goods sold). We also provide monthly reports on cases, return rate, and return patterns.
Easy Imports
We can easily import various marketplace items to the platform of your choice, such as QuickBooks or Excel.
Customer Support
We provide support to our clients, so they can always get the help they need.
Answering Inquiries
Our customer service team checks customer questions and complaints on all marketplaces daily, and responds promptly. We also offer assistance to negative reviewers and answer customer INR claims.
Proactive Problem-solving
We start at the source. With the help of our returns team, customer service arranges partial refunds and part/product replacements to keep a stable return rate. Our team actively works with customers and provides troubleshooting tips to reach satisfactory resolutions.
Ready for the Call
Our team offers service from 7:00am – 3:30pm PT
100's of Millions In Amazon Sales
Delivering stunning brands, relatable products & results oriented marketing strategy and execution
What We Do
Why Choose Sojourn Consulting Services
Our team of experts is passionate about helping our clients succeed. We work closely with you to develop a customized strategy that meets your unique needs and goals.
- Proven track record of success
- Wide range of services to meet your needs
- Team of experts passionate about helping you succeed
- Customized solutions tailored to your unique business goals
Sales in 2023
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M
Reimbursements Recovered in 2023
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K+
Listings Created and Optimized in 2023
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Expert Team Members
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Data Driven
Sojourn Clients Success
We have been successfully managing and growing our own stores across multiple marketplaces for 21 years. Since we started taking on clients in 2021, we have helped others kickstart or grow their businesses on Amazon, eBay, Walmart, and more.
Take a look at our interactive data dashboards below!
Sales/Inventory
Profit Dashboard
FAQS
Amazon & eCommerce FAQ
An eCommerce marketing agency helps businesses grow and succeed online.
We can help you develop and execute a comprehensive marketing strategy, save you time and resources, and improve your ROI.
Our fees vary depending on the scope of work required. However, we offer a variety of packages to fit different budgets.
We work with businesses of all sizes in a variety of industries, including retail, fashion, consumer goods, and B2B.
We've helped our clients increase sales by an average of 20% in the first 6 months.
Simply contact us for a free consultation. We'll discuss your business goals and develop a custom plan to help you achieve them.