We manage your Amazon listings, orders, and customer inquiries, so you can focus on growing your business.
Boosting Sales
Our team creates and optimizes listings, reviews prices, and analyzes listing performance. We provide detailed reports that provide insight on your marketplace and make suggestions for increasing sales.
Managing Shipments
We’re experienced with preparing, organizing, and sending shipments to Amazon Fulfillment Centers (FBA) and Walmart (WFS).
Monitoring Assets
We diligently monitor FBA and other shipments, opening and managing cases for lost or damaged items.
We create and manage Amazon PPC campaigns to help you reach new customers and increase sales.
Proven Strategies
Sojourn Consulting Services has a 21-year legacy in developing and managing e-commerce brands on various digital marketplaces such as Amazon, eBay, and Walmart. We continually track the metrics of keywords to know how to best adjust our strategies to produce the greatest conversion from viewing your listing to completing the purchase.
Maximize Credibility
At Sojourn Consulting Services, we assist clients with proven advertising strategies that enhance reach. With experience working with various online marketplaces, we ensure that you’ll get the most out of the resources you invest in your campaign.
Optimize Campaigns
We develop automated and manual campaigns depending on your platform’s specific needs and capabilities. Based on your budget, we can also parse out negative keywords for your Pay Per Click (PPC) campaigns.
We help you get reimbursed for lost, damaged, or stolen inventory.
Maximizing Reimbursements
We specialize in identifying and reclaiming your lost profits due to Amazon’s inventory mismanagement. Our expertise covers a wide range of issues including lost, damaged, misplaced, miscounted, and stranded inventory. By leveraging our services, clients on average recover 1-2% of their top-line sales, directly boosting their bottom line.
Dedicated Support and Reporting
Our team provides comprehensive support in managing your Amazon account’s financial discrepancies. We focus on opening cases and filing disputes to secure every reimbursement you deserve. Our commitment to your financial recovery is reflected in our performance-based compensation: we earn only when you receive your due. Each successful case is documented in detailed reports, ensuring full transparency and accountability in the reimbursement process.
We provide detailed reports on your Amazon sales, performance, and trends, so you can make informed decisions about your business.
Reliable Support
We provide complete accounting and bookkeeping support, from reporting financial statements to visualizing inventory insights.
Resource Management
Take full control of your resources with organized data. We provide daily, weekly, and monthly reports that cover numerous aspects of your finances, such as sales or COGS (cost of goods sold). We also provide monthly reports on cases, return rate, and return patterns.
We provide support to our clients, so they can always get the help they need.
Answering Inquiries
Our customer service team checks customer questions and complaints on all marketplaces daily, and responds promptly. We also offer assistance to negative reviewers and answer customer INR claims.
Proactive Problem-solving
Customer service arranges partial refunds and part/product replacements to keep a stable return rate. Our team actively works with customers and provides troubleshooting tips to reach satisfactory resolutions.
Ready for the Call
Our team offers service from 7:00am – 3:30pm PT
Buy with Prime empowers merchants to grow their direct-to-consumer online store by providing shoppers with fast, free shipping
and a checkout experience millions of shoppers trust.
As a Buy with Prime Partner, we can seamlessly integrate this feature into your DTC website, enhancing your customers’ shopping experience.
Delivering stunning brands, relatable products & results oriented marketing strategy and execution
We have been successfully managing and growing our own stores across multiple marketplaces for 21 years. Since we started taking on clients in 2021, we have helped others kickstart or grow their businesses on Amazon, eBay, Walmart, and more.
An eCommerce marketing agency helps businesses grow and succeed online.
We can help you develop and execute a comprehensive marketing strategy, save you time and resources, and improve your ROI.
Our fees vary depending on the scope of work required. However, we offer a variety of packages to fit different budgets.
We work with businesses of all sizes in a variety of industries, including retail, fashion, consumer goods, and B2B.
We've helped our clients increase sales by an average of 20% in the first 6 months.
Simply contact us for a free consultation. We'll discuss your business goals and develop a custom plan to help you achieve them.
